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Showing posts from April 22, 2008

Bitter Experience in NZ

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I have something to say about a car rental company that really bad in handling customers and racist as I called it.  It happened on my trip in New Zealand South Island at Picton . As I disembarked from Interislander ferry I head out to the place where I had made a booking through the internet. The place is called Ace Rental Cars . I went to the place and I was the only customer at that time. I went to the very senior lady who happened to be a clerk there. Oh, don't ask me about the lady. She doesn't even have a computer skill I can say cause she can't even use a mouse. She just type in and asked me why that doesn't come out? "Oh well, of course it didn't come out, You didn't click on the BOX" I don't want to talk about her but I want to talk about her service there. When she was serving me, she asked me to pay the rest of the balance when I booked online. I tried to pay using my credit card but it was declined. I didn't know what had happened a